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Our Process
Locally Grounded. Globally Informed. Data Driven.
Our clients turn to us because we take the time to listen. We work closely with stakeholders from national ministries to frontline workers to understand how systems function in practice. By analyzing business processes together, we identify what needs to change and where the opportunities lie
Research & Stakeholder Engagement
We engage health professionals, regulators, policymakers, and managers to gather insights on workflows, systems, and policy environments. This process ensures our understanding is rooted in operational realities and institutional needs.
Systems Analysis & Assessment
We conduct detailed analyses of existing digital infrastructure, human resources, data systems, and governance structures. This helps identify gaps, assess interoperability, and define feasible areas for intervention, especially in resource-constrained environments.
Solution Design & Co-Development
Solutions are not imposed, they are co-created. We work directly with end users and institutional stakeholders to design data tools, training programs, and digital platforms that align with national standards, user capacity, and implementation contexts.
Implementation & Continuous Support
We support deployment through structured rollout plans, capacity building, and hands-on mentoring. Our team remains involved to ensure tools are adopted, data is used effectively, and systems are adjusted based on real-time feedback and performance data.
Over a Decade of Trusted Implementation Across Africa
Our Experience
Our footprint extends across Kenya, Zambia, and 16 countries in the African Regional Collaborative Project. We’ve led digital transformation in health regulation, built capacity in data use and policy reform, and ensured systems sustainability through local ownership and governance.
13 +
Years of Experience
5 +
Regional Projects
13 +
Clients Worldwide
Our Services
We Provide Results-Oriented Technical Support
Our services are built to strengthen the systems that health professionals rely on every day. Our clients turn to us for hands-on technical assistance that balances local context with global standards.
End-to-end design, deployment, and scale-up tailored for low-resource environments.
Stakeholder-led, evidence-informed processes to drive regulatory change.
Scalable training solutions, from virtual courses to in-country mentorship, ensuring sustainability.
Enabling institutions to harness health data for planning, resource allocation, and decision-making.
Establishing collaborative governance structures that drive accountability and system ownership.
Current Project
Transforming healthcare data into actionable insights.
In our ongoing partnership with Palladium and Jomo Kenyatta University of Agriculture and Technology to implement the Kenya Health Management Information System (KeHMIS) project, HETARK is supporting the deployment of Taifa Care powered by KenyaEMR in health facilities across Kenya.
Client Testimonials
